FAQs for Eligibility & Application Process


I am not an Australian Citizen. Am I eligible for the National EB Dressing Scheme?

No, you are only eligible to the Scheme if you are an Australian Citizen or Permanent Resident and receive Medicare benefits and meet the criteria stated in the Eligibility Guidelines.

Who are ‘Approved Healthcare Professionals’?
Approved Healthcare Professionals are medical specialists with expert knowledge, skills, and experience in inherited bullosa skin disorders, specifically EB. The current list of Approved Healthcare Professionals is available from Independence Australia on 1300 290 400 or email: eb@iagroup.org.au
How will I know if my National EB Dressing Scheme application has been approved?
You will be sent a letter from Independence Australia confirming your eligibility.
Who can I speak with if I am unhappy with the decision made in relation to my eligibility?
The scheme supports people who have a diagnosis of EB and meet the scheme eligibility criteria. If you are not satisfied with the response, you can outline your concerns by writing to.

NEBDS Administrator
c/o – Independence Australia
Building 1, 9 Ashley Street
West Footscray VIC 3012

If I am not eligible, can I still buy products through Independence Australia?

Yes. All products on the Approved List can be purchased through Independence Australia by phoning 1300 290 400. To assist persons with EB who fall outside the National EB Dressing Scheme eligibility guidelines, Independence Australia offers a discount price for dressings on the Approved List to people with EB.

Independence Australia also stocks a wide range of other personal healthcare products that may assist in the treatment of the symptoms of EB. These include gloves, skin care products, cleansers, antiseptics, saline and other irrigation solutions, syringes and needles, bed protectors, continence and respiratory aids, and specialist nutrition products.

Products can be ordered by phoning 1300 290 400.